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THE SOUND cHECK — SEPTEMBER

ATTENTION

ATTENTION

ATTENTION

This month’s theme is about attention.


  1. How to earn it through your content

  2. How not to waste it chasing the wrong people

  3. How to stop losing it once someone becomes a lead.

ISSUE NO. 001

EST. READ — 9 MIN

LET’S GET INTO IT

01 — CONTENT

30 IDEAS TO GET YOU THROUGH THE MONTH.

30 IDEAS TO GET YOU THROUGH THE MONTH.

Use one a day and you'll be sorted for content until next month's issue lands.

01

POSITIONING

01 Pick one client win and break down exactly what you did, step by step, that got the result. 02 What’s changing in your industry over the next 12 months that most people aren’t paying attention to yet? Give your honest prediction. 03 Talk about an opinion you hold (and why) about your industry that not many other people do. 04 Create a post outlining who your service is and isn’t for. 05 What’s a “best practice” in your industry that you think is actually bad advice, and why? 06 What’s the tool, tactic or trend everyone seems obsessed with that you’d happily stop using tomorrow? 07 Write the post you’d send if someone asked, “Why should I choose you over everyone else?” 08 What’s something your competitors do that you refuse to do, even though it might cost you business? 09 What do businesses who’ve had a bad experience with a similar service tend to have in common? What actually went wrong, and who was responsible?

CLIENTS & DELIVERY

10 What things will you not tolerate when working with a client? 11 What’s something someone says on a sales call that instantly tells you they’re going to be a great client… or a terrible one? 12 What’s something every new client is surprised by once they start working with you? 13 Think about the frustrating experiences your audience has had with other providers. What do your clients tell you they’ll never deal with when they work with you? 14 Have you ever had a client who left, tried someone else, and then came back? What happened? 15 If someone watched you work with a client for an hour, what’s one thing they’d see that your competitors don’t do? 16 What type of clients come back to you time and time again? What does that say about your business… and the alternatives? 17 What’s something you do every single week that your clients never see, but that makes all the difference?

SALES & OBJECTIONS

18 Go back through your last five sales calls. What questions kept coming up? Answer them in a series of posts. 19 Make a list of the five questions you always ask on a first call, and explain why each one matters. 20 Name the real reason people hesitate to buy from you (price, timing, trust, “will this work for me?”) and answer it directly, like a DM reply. 21 What would you say to someone on the fence about buying from you right now if they messaged asking, “Is this actually worth it?” 22 What’s the question you’re tired of answering… because people keep asking the wrong thing? 23 Explain how much it costs to work with you, what that investment actually buys, and who shouldn’t pay it.

PERSONAL STORIES

24 What’s something people assume about how you work that’s completely wrong? 25 What’s a mistake you made earlier in your career or business that completely changed how you work today? 26 What’s one thing you’d tell yourself on day one of starting your business, knowing what you know now? 27 Screenshot a message from a happy client (with permission) and explain exactly what you did that earned that response. 28 Tell the story of the client you were most nervous to take on, and what happened. 29 What problems is your audience bringing to you right now on sales calls, client sessions, or social? Pick one and answer it. 30 What’s something you’ve turned down (a client, a project, or money) and don’t regret?

02 — CALLOUTS

3 MARKETING MOMENTS THAT CAUGHT MY EYE.

3 MARKETING MOMENTS THAT CAUGHT MY EYE.

The last 30 days, filtered down to the three things worth talking about.

02

a

THROWAWAY POSTS & COMMENTS

CHEAP ENGAGEMENT RARELY PAYS THE BILLS

I keep seeing people complaining about how their throwaway posts and comments on LinkedIn get more engagement than their content. There’s nothing weird about it. It’s basic human behaviour.

Imagine two bands playing in a bar. One’s playing Oasis covers, the other’s playing their own songs. Who gets the instant singalongs? Correct, the covers band, cos it’s easy for people to join in.

Same thing happens on LinkedIn. A fry-up debate or a daft elephant meme asks nothing of people. Your post about your offer, your market or your expertise does. It asks people to stop and think. And unfortunately, if they’re not your target audience and interested in what you do, they just won't.

If you’re trying to build a business, you need the right people paying attention, not the most people. Some of our best clients get fewer than 1,000 impressions on a post and couldn’t care less, because they're generating leads that are qualified.

b

LYING

DON’T MAKE PROMISES YOU
CAN’T KEEP

I sold my car recently. Couldn’t be arsed with Marketplace or tyre-kickers, so I found a local broker instead. I entered the car’s details and immediately got a message saying they had seven buyers in their network looking for cars just like mine.

I called BS immediately. Seconds after I’d finished the form, an email landed in my inbox: “Unfortunately we don’t have anyone in our network looking for this make and/or model.”

Few things:

→ Interest is hard to earn… don’t waste it with a shit first impression
→ Don’t promise anything in your marketing you can’t keep, do, or achieve
→ If you’re going to use urgency or social proof, it has to be legit

c

“PLEASE DON’T RANDOMLY DM PEOPLE!”

A CRAP LIST = SHIT RESULTS

This absolute monstrosity popped up on one of my posts about outreach a few months ago. The word "randomly" says it all. Outreach should never feel random, and if it does, it’s the reason why everyone’s ignoring you.

So many people spend hours tweaking the message, when they’ve spent two minutes building a list of prospects. That's like decorating the bed with roses, without knowing what they look like.

If your version of outreach is messaging random people and "seeing if someone replies", you'll give up on it after one day. Build a case for WHY you're messaging, and then put some thought into who will need it. The specifics of the message come last.

03 — CLOSING

THE FOLLOW-UP TRAP.

THE FOLLOW-UP TRAP.

03

When I started working for myself, I went through a horrible period where it felt like I was being ghosted by every Tom, Dick and Chuck Berry.

Anyway. What I hadn't realise back then is that it was kinda my fault. My sales process sucked. Hard. The biggest thing was that I didn't have a structure or a clue how to challenge the most common objections.

So, here are the exact lines I’ve been using for 3 years that make sure I walk away from every sales call with a real next step or a clear no.

It made me feel like crap, and meant I was spending an unholy amount of time chasing people. I was close to applying for the lead role in Taken 6. Or is it 8? Fuck knows.

If you’re just accepting whatever the person on the other side of the screen says, and not challenging any of it, you’re gonna go fucking insane. Or to put it less brash…you're gonna miss out on deals, and spend a lot of time chasing people who were never serious in the first place.

A MAYBE WITHOUT A FOLLOW-UP IS A NO.

READ THAT AGAIN

5 years OF SALES CALLS

01

MOMENT:
“I’ll get back to you”

RESPONSE:
"Cool, but when?" If they give a date, book the follow-up there and then, don’t leave it open. If they dodge the date, chances are they aren’t serious.

02

MOMENT:
“I need to think about it”

RESPONSE:
Ask, “Can I ask what you need to think about?” It forces the real objection into the open instead of a vague stall. Chances are it’s something you can squash there and then.

03

MOMENT:
“I’m speaking to a few other people”

RESPONSE:
Ask, “Can I ask what the deciding factor is going to be?” Tells you if it’s price, timing, or trust. If it’s price, you might want to think about nipping it in the bud.

04

MOMENT:
“Can you send me an email?”

RESPONSE:
"Sure, and what needs to be in that email to be of value to you?" Tailor it to what they need, rather than sending a generic recap doc that does fuck all.

05

MOMENT:
“It’s a bit too expensive right now”

RESPONSE:
Ask, “Too expensive for what it does, or just not the right time to spend at all?” One’s a value objection, the other’s timing.

Value: close the gap, don’t drop the price… ask “what would need to be true for it to feel worth it?”

Timing: don’t re-sell what they already believe. Ask “when would be the right time?” No date means it’s not really timing, it’s a soft no.

04 — CLOSING

THAT’S A WRAP.

THAT’S A WRAP.

Steal an idea, challenge a “maybe,” and stop chasing people who were never gonna buy in the first place. See you in a fortnight.

Ciao.

SOUND AGENCY — THE SOUND CHECK

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